In a recent article, Atul Gawande reflects on technology/electronic medical record systems and their impact on the physician patient relationship:
“And yet it’s perfectly possible to envisage a system that makes care ever better for those who receive it and ever more miserable for those who provide it.”
“We can retune and streamline our systems, but we won’t find a magical sweet spot between competing imperatives. We can only ensure that people always have the ability to turn away from their screens and see each other, colleague to colleague, clinician to patient, face to face.”