Lessons From The Front Line: Common Health Care Questions and Answers

posted March 2019 by Dianne Savastano

Studies regarding job satisfaction have demonstrated that beyond basic financial security, it is things like autonomy, working with people you respect and feeling that your labors are meaningful/making the world better, that contribute to happiness at work: “A job is usually more than just a means to a paycheck. It’s a source of purpose and … Read on…

Uncoordinated Care — Tips for Managing When Healthcare Systems Don’t “Talk” to One Another

posted February 2019 by Dianne Savastano

Over the past few weeks, two of our clients have run into difficulties coordinating care across multiple healthcare systems and providers. One client receives some care from Boston Medical Center and additional specialist care at Beth Israel Deaconess Medical Center. Recently, he decided to see a specialist associated with North Shore Medical Center (Northern Division… Read on…

Recommendations for Managing Your Insurance Company

posted January 2019 by Dianne Savastano

Last week, I was invited to provide a 10-minute presentation about Healthassist services to a lunchtime meeting of the Entrepreneurial Women’s Club. I began by asking the audience if anyone had ever experienced frustration with the healthcare system. There were lots of sighs and chuckles, of course! When I asked for examples, a few… Read on…

Seeking Change From Our “Crazy” Healthcare System

posted December 2018 by Dianne Savastano

Last month, I attended the Simmons Women’s Leadership Conference in Dublin, Ireland. It was a wonderful experience and an opportunity to both renew old friendships and make new connections with interesting and accomplished women from around the world. Two conversations in particular — both healthcare related — made a strong impression on me for their… Read on…

Creating the “Perfect Patient Experience”

posted November 2018 by Dianne Savastano

Recently, I attended a program at Simmons titled, “Is Bigger Better in Health Care? As mergers increase, how should we respond?” A panel of three economists discussed topics such as horizontal and vertical integration, the role of competition, anti-trust issues and value-based contracting. It was a great discussion, but one that approached healthcare solely from… Read on…

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