Creating the “Perfect Patient Experience”

posted November 2018 by Dianne Savastano

Recently, I attended a program at Simmons titled, “Is Bigger Better in Health Care? As mergers increase, how should we respond?” A panel of three economists discussed topics such as horizontal and vertical integration, the role of competition, anti-trust issues and value-based contracting. It was a great discussion, but one that approached healthcare solely from… Read on…

Medicare: What’s Changing in 2019

posted October 2018 by Dianne Savastano

By Camille Barron The other day, my husband Jim and I were having dinner with friends when the topic of how we met came up. We shared the story of how we were introduced at a local restaurant while attending a social function. Things moved steadily from there and one year later — to the… Read on…

Cancer Made Me Nice

posted September 2018 by Dianne Savastano

My friend Karen was interviewed in Forbes Magazine in 2012 because she had a unique perspective: She had been diagnosed with breast cancer, and she was a cosmetic and reconstructive surgeon who performed breast reconstruction surgery for many women with the disease. Karen wrote a blog throughout her treatment, all with the intent of informing… Read on…

Three Common Misconceptions About Medicare Benefits and Coverage

posted July 2018 by Dianne Savastano

The phone rang early one Tuesday morning. It was a client, Richard; his father was scheduled to be discharged from the hospital to a skilled nursing facility in two days. “You’ve got to be kidding me,” he said. “My dad’s team says he’s ready to be transferred but I don’t agree. They gave me a… Read on…

How to Become a Leader of Your Own Healthcare

posted June 2018 by Dianne Savastano

During my graduate program in the spring of 1999, I conducted a research project. In doing so, I used the work of Kouzes and Posner and their Five Practices of Exemplary Leadership to analyze interviews I conducted with 13 women in senior management positions. The behaviors demonstrated by these women (all in Jacksonville Florida, where… Read on…

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