Medicare Open Enrollment: What You Need to Know and Do

posted October 2017 by Dianne Savastano

This month’s newsletter is a bit more tactical than usual, so let me apologize up front for all the detail. It’s important, however, that you pay close attention and make careful choices during Open Enrollment, since these selections will be with you for the coming year. Ready? Here we go… First, lets review the basics…… Read on…

Challenge the Process

posted September 2017 by Dianne Savastano

I had a visceral – and negative – reaction the moment I read the Facebook post. It was by a new college graduate with a degree in nursing who was working in an acute care hospital. She recounted the story of how a patient had become angry with her that day because he had to… Read on…

How to Choose – and Switch to – a New Physician

posted July 2017 by Dianne Savastano

Recently, Healthassist Healthcare Advisor, Anne Jacoby, began working with a new client. During the evaluation process, she learned that both the client, Jake, and his wife and Care Partner, Elizabeth, had mixed feelings about Jake’s neurologist from whom he sought care for a movement disorder. They set out to improve that relationship using… Read on…

The Importance of a Strong Patient-Physician Relationship

posted June 2017 by Dianne Savastano

Recently, Healthassist Healthcare Advisor, Anne Jacoby, began working with a new client. As part of our standard process, she began by conducting a thorough evaluation. Both the client (Jake) and his wife (Elizabeth) were present as Anne asked about Jake’s medical conditions and the medications he takes to help them. She also asked Jake to… Read on…

After The Move: The Importance of a Care Plan

posted May 2017 by Dianne Savastano

In long-term care facilities, the staff prepares a care plan that guides and directs the care they deliver to individuals. In last month’s newsletter, I recommended that you, as a family member, participate in the process of care plan development so that you can represent your loved one’s needs, wishes, preferences, and interests. (In… Read on…

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