When our client Jean received a phone call from the case manager about her mom’s impending discharge from an acute care hospital, she found herself completely unprepared. From Jean’s perspective, her mom (who had suffered a stroke) still seemed so ill. Jean could not imagine a transition. What Jean did not understand at the… Read on…

It happened again last week. I received a call from a distraught daughter, Jean, whose mom had suffered a stroke and was in an acute care hospital. Her mom was quite ill, experiencing several complications of the stroke, and had lost much of her functional ability. Jean had flown home from a business trip, her… Read on…