Category: Skilled Nursing Facilities/Rehab Services

  • How to Navigate Barriers and Get the Care You Need

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    Dianne Savastano

    As a panelist at a recent presentation, I shared the example of a client with whom we are actively working. Maura, a 49-year-old woman, was beside herself trying to manage a very sick mom who had been hospitalized, while also managing a demanding work schedule and two teenage children.  When she called, my first thought was how… Read on…

  • The “Art and Heart” of Family Meetings in Hospital Settings

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    Dianne Savastano

    Relationships with our clients and their families often begin when they are in crisis precipitated by an impending discharge from a hospital. By the time they call, they are fearful and sometimes angry. In our experience, four principal factors lead families to this point:  This month, I explain how we use a family meeting as a starting… Read on…

  • You Can Always Say No

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    Dianne Savastano

    In certain industries, we are naturally suspicious about the incentives a salesperson might have to “sell” a product. Car dealers and insurance salespeople come to mind. In healthcare, by contrast, we assume that recommendations being made by providers are in our best interest and we seldom question them. Instead, we passively agree to whatever plan of care,… Read on…

  • The Impact of Your “Healthcare Buckets”

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    Anne Jacoby

    In life, we often refer to our “bucket lists.” But we rarely think about our “healthcare buckets” — especially as they relate to enjoying what has meaning to us and our loved ones.  Since joining the team at Healthassist, Dianne and I meet every Tuesday morning at 7:00 AM to discuss each client for whom we provide project… Read on…

  • My Mom Has Become a Statistic

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    Dianne Savastano

    According to the Centers for Disease Control and Prevention (CDC), an older adult falls every second of every day in the US.Last month, my mom joined the ranks, suffering multiple fractures from a fall in my home. As I continued my role as her primary Care Partner, I also became her primary Caregiver. Mom is… Read on…

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