Category Archives: Relationship with your Doctor

The “Art and Heart” of Family Meetings in Hospital Settings

Relationships with our clients and their families often begin when they are in crisis precipitated by an impending discharge from a hospital. By the time they call, they are fearful and sometimes angry. In our experience, four principal factors lead families to this point:  Difficulties with communication Nontransparent processes related to discharge planning Lack of understanding… Read on…

We All Age Differently

Presidential candidate Nikki Haley’s recent comments about her parents — suggesting that all people decline cognitively as they age — got my attention. It’s simply not true and it made me angry. However, as someone prone to action rather than anger (!), I decided to write today’s newsletter, both to combat age-shaming, as well as to… Read on…

You Can Always Say No

In certain industries, we are naturally suspicious about the incentives a salesperson might have to “sell” a product. Car dealers and insurance salespeople come to mind. In healthcare, by contrast, we assume that recommendations being made by providers are in our best interest and we seldom question them. Instead, we passively agree to whatever plan of care,… Read on…

Managing a Loved One’s Care from Afar

It is hard enough to manage the care of an older adult loved one when they are nearby. Being at a distance — a situation that describes 15% of all caregiver relationships and that is estimated to increase significantly over the next few years — only compounds things in terms of both expense and emotional distress. … Read on…