Category: Relationship with your Doctor

Creating the “Perfect Patient Experience”

posted November 2018 by Dianne Savastano

Recently, I attended a program at Simmons titled, “Is Bigger Better in Health Care? As mergers increase, how should we respond?” A panel of three economists discussed topics such as horizontal and vertical integration, the role of competition, anti-trust issues and value-based contracting. It was a great discussion, but one that approached healthcare solely from… Read on…

Cancer Made Me Nice

posted September 2018 by Dianne Savastano

My friend Karen was interviewed in Forbes Magazine in 2012 because she had a unique perspective: She had been diagnosed with breast cancer, and she was a cosmetic and reconstructive surgeon who performed breast reconstruction surgery for many women with the disease. Karen wrote a blog throughout her treatment, all with the intent of informing… Read on…

How to Become a Leader of Your Own Healthcare

posted June 2018 by Dianne Savastano

During my graduate program in the spring of 1999, I conducted a research project. In doing so, I used the work of Kouzes and Posner and their Five Practices of Exemplary Leadership to analyze interviews I conducted with 13 women in senior management positions. The behaviors demonstrated by these women (all in Jacksonville Florida, where… Read on…

Mothers, Daughters, and Our Changing Relationships

posted May 2018 by Dianne Savastano

If you are among the one in five baby boomer women managing multiple roles of working professional, mother, wife, daughter, and caregiver, today’s newsletter is for and about you. Men, please take note. This impacts you too! Caregiving One definition of a caregiver is, “An unpaid person attending to the needs of a dependent adult,… Read on…

Three Suggestions for Improving the Coordination of Care Between Specialists

posted March 2018 by Dianne Savastano

For several weeks, our client Melissa was becoming increasingly frustrated and concerned. Not only was she planning for major heart surgery, she was also gaining weight, having trouble breathing and feeling “tired all the time.” On top of all that, she felt that her doctors weren’t listening to her and were not even communicating well… Read on…

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Recent Issues

Recommendations for Managing Your Insurance Company
Seeking Change From Our “Crazy” Healthcare System
Creating the “Perfect Patient Experience”
Medicare: What’s Changing in 2019
Cancer Made Me Nice