Category: Relationship with your Doctor

Uncoordinated Care — Tips for Managing When Healthcare Systems Don’t “Talk” to One Another

posted February 2019 by Dianne Savastano

Over the past few weeks, two of our clients have run into difficulties coordinating care across multiple healthcare systems and providers. One client receives some care from Boston Medical Center and additional specialist care at Beth Israel Deaconess Medical Center. Recently, he decided to see a specialist associated with North Shore Medical Center (Northern Division… Read on…

Creating the “Perfect Patient Experience”

posted November 2018 by Dianne Savastano

Recently, I attended a program at Simmons titled, “Is Bigger Better in Health Care? As mergers increase, how should we respond?” A panel of three economists discussed topics such as horizontal and vertical integration, the role of competition, anti-trust issues and value-based contracting. It was a great discussion, but one that approached healthcare solely from… Read on…

Cancer Made Me Nice

posted September 2018 by Dianne Savastano

My friend Karen was interviewed in Forbes Magazine in 2012 because she had a unique perspective: She had been diagnosed with breast cancer, and she was a cosmetic and reconstructive surgeon who performed breast reconstruction surgery for many women with the disease. Karen wrote a blog throughout her treatment, all with the intent of informing… Read on…

How to Become a Leader of Your Own Healthcare

posted June 2018 by Dianne Savastano

During my graduate program in the spring of 1999, I conducted a research project. In doing so, I used the work of Kouzes and Posner and their Five Practices of Exemplary Leadership to analyze interviews I conducted with 13 women in senior management positions. The behaviors demonstrated by these women (all in Jacksonville Florida, where… Read on…

Mothers, Daughters, and Our Changing Relationships

posted May 2018 by Dianne Savastano

If you are among the one in five baby boomer women managing multiple roles of working professional, mother, wife, daughter, and caregiver, today’s newsletter is for and about you. Men, please take note. This impacts you too! Caregiving One definition of a caregiver is, “An unpaid person attending to the needs of a dependent adult,… Read on…

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Recent Issues

Lessons From The Front Line: Common Health Care Questions and Answers
Uncoordinated Care — Tips for Managing When Healthcare Systems Don’t “Talk” to One Another
Recommendations for Managing Your Insurance Company
Seeking Change From Our “Crazy” Healthcare System
Creating the “Perfect Patient Experience”