Category Archives: Newsletter

Seeking the “Perfect Patient Experience”

I hear lots of negativity in my discussions with friends, relatives, and clients regarding their respective healthcare experiences. That’s understandable; our healthcare system can be complicated and overwhelming. But it makes me sad, because I know that the individuals who work in healthcare do so in order to help others. Fortunately, many individuals and organizations… Read on…

We All Age Differently

Presidential candidate Nikki Haley’s recent comments about her parents — suggesting that all people decline cognitively as they age — got my attention. It’s simply not true and it made me angry. However, as someone prone to action rather than anger (!), I decided to write today’s newsletter, both to combat age-shaming, as well as to… Read on…

Ready for Help at Home

I’ve been working with Joan for two years now, coaching her as she provides care to her spouse, Jeff, following a diagnosis of Primary Progressive Aphasia. With this condition, language ability progressively declines. Eventually, changes in memory, attention, judgment, behavior, and personality may also occur.  Recently, Joan said she was ready for some assistance at home,… Read on…

Why I Switched From Medicare Advantage

I am a Medicare SME — subject matter expert. At the risk of sounding like a braggart, I have over 20 years of professional health insurance experience. Educating people about Medicare is what I do.  When I turned 65 almost three years ago, I assumed my decision about the Medicare insurance products I would choose would… Read on…

Smooth Your Enrollment in Medicare

As I was preparing for my transition to Medicare and its associated products, I had an opportunity to experience, first-hand, what so many of our clients go through. I found it both enlightening and affirming that we are guiding them as best we can.  Everyone’s circumstances are different. Depending on the specifics, certain rules apply. They must… Read on…