Category Archives: Leadership

Take Control of Your Healthcare Experiences

posted May 2019 by Dianne Savastano

Twice during the past two months, I delivered a presentation titled, “Navigating the changing healthcare system.” Once in the form of a webinar and once in front of a live audience. Within it, I share several strategies, one of which is to prepare and use a Personal Healthcare File that includes a document titled, “Medical… Read on…

Lessons From The Front Line: Common Health Care Questions and Answers

posted March 2019 by Dianne Savastano

Studies regarding job satisfaction have demonstrated that beyond basic financial security, it is things like autonomy, working with people you respect and feeling that your labors are meaningful/making the world better, that contribute to happiness at work: “A job is usually more than just a means to a paycheck. It’s a source of purpose and … Read on…

Creating the “Perfect Patient Experience”

posted November 2018 by Dianne Savastano

Recently, I attended a program at Simmons titled, “Is Bigger Better in Health Care? As mergers increase, how should we respond?” A panel of three economists discussed topics such as horizontal and vertical integration, the role of competition, anti-trust issues and value-based contracting. It was a great discussion, but one that approached healthcare solely from… Read on…

Cancer Made Me Nice

posted September 2018 by Dianne Savastano

My friend Karen was interviewed in Forbes Magazine in 2012 because she had a unique perspective: She had been diagnosed with breast cancer, and she was a cosmetic and reconstructive surgeon who performed breast reconstruction surgery for many women with the disease. Karen wrote a blog throughout her treatment, all with the intent of informing… Read on…

Three Common Misconceptions About Medicare Benefits and Coverage

posted July 2018 by Dianne Savastano

The phone rang early one Tuesday morning. It was a client, Richard; his father was scheduled to be discharged from the hospital to a skilled nursing facility in two days. “You’ve got to be kidding me,” he said. “My dad’s team says he’s ready to be transferred but I don’t agree. They gave me a… Read on…

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Combatting Healthcare Ageism
The Six Guidelines for Getting to Yes
You Can Always Say No
Dementia Care and Families
Managing as a “Solo Ager”