Category Archives: Insurance Issues

The “Art and Heart” of Family Meetings in Hospital Settings

Relationships with our clients and their families often begin when they are in crisis precipitated by an impending discharge from a hospital. By the time they call, they are fearful and sometimes angry. In our experience, four principal factors lead families to this point:  Difficulties with communication Nontransparent processes related to discharge planning Lack of understanding… Read on…

Why I Switched From Medicare Advantage

I am a Medicare SME — subject matter expert. At the risk of sounding like a braggart, I have over 20 years of professional health insurance experience. Educating people about Medicare is what I do.  When I turned 65 almost three years ago, I assumed my decision about the Medicare insurance products I would choose would… Read on…

Smooth Your Enrollment in Medicare

As I was preparing for my transition to Medicare and its associated products, I had an opportunity to experience, first-hand, what so many of our clients go through. I found it both enlightening and affirming that we are guiding them as best we can.  Everyone’s circumstances are different. Depending on the specifics, certain rules apply. They must… Read on…

The Six Guidelines for Getting to Yes

In their bestselling book, Getting to Yes, authors Roger Fisher and William Ury share guidelines for “negotiating agreement without giving in.” The skills and techniques described are useful in any situation requiring give and take, but they are especially valuable when facing obstacles that often arise in accessing healthcare. Described below are actual client scenarios… Read on…