Category: Care Coordination
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Navigating the Unique Challenges of Aging Solo
“Solo Agers” is a relatively new term, one that replaces the much less appealing “elder orphans” label that was in use previously. In short, it refers to those who are growing older without close family support. There are many nuances, but generally, solo agers don’t have a live-in partner, siblings, or adult children (or may be… Read on…
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Burnout and “Moral Injury” Among Healthcare Professionals
The idea for Healthassist came to me following numerous conversations with individuals who, once they learned I had practiced as a nurse, proceeded to share their “tales of woe” about the healthcare system and the healthcare professionals with whom they interacted. I always felt sad about their experiences, because I knew in my heart that most people who… Read on…
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Advisors Learning From Each Other
Among our Healthassist team members, we have healthcare advisors focused on the clinical side of the business and insurance advisors focused on that aspect of healthcare delivery. Of course, these two areas are very much intertwined. Still, I often find in our weekly, all-team meetings that there are many important and even surprising understandings shared from one group to the… Read on…
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My Love Letter to Healthassist
“Expect to have an identity crisis.” During the last few months, as I have prepared to retire from Healthassist, well intentioned friends, colleagues, and retirement experts have all sounded this warning bell. Be prepared to “reinvent yourself,” “to grieve the loss of your professional identity,” and to spend the first year “rediscovering who you really are.” What… Read on…
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How to Navigate Barriers and Get the Care You Need
As a panelist at a recent presentation, I shared the example of a client with whom we are actively working. Maura, a 49-year-old woman, was beside herself trying to manage a very sick mom who had been hospitalized, while also managing a demanding work schedule and two teenage children. When she called, my first thought was how… Read on…