The Healthassist Team

Dianne Savastano

Dianne Savastano is Founder and Principal of Healthassist, a Massachusetts-based company founded in 2004 that specializes in helping clients navigate the complexities of the healthcare system.

Beginning as a registered nurse providing direct patient care, Dianne’s 25-year career includes roles as a hospital, insurance and employee benefits executive and as a management consultant. Her experience has taught her to ensure that the healthcare consumer is at the center of the healthcare equation.

A frequent, sought-after speaker, Dianne has delivered programs covering a wide range of critical healthcare-related topics covering patient advocacy, Medicare choices, healthcare reform and more. In addition, she has been interviewed in both national and local media, including Boston Women’s Business, The Detroit Free Press, Financial Advisor Magazine, Yahoo Health, and National Public Radio’s Morning Edition. Further, she has appeared as an expert guest on the PBS Second Opinion Series and presented at the Massachusetts Conference for Women.

Dianne received her BS in Nursing from Rhode Island College and her MBA from Simmons College in Boston.  As a founding member of the National Association of Healthcare Advocacy Consultants and a board member for five years, Dianne was instrumental in the development of its Code Of Ethics.

An avid outdoorswoman, Dianne sails frequently out of Newport, Rhode Island, bikes regularly (she’s completed several Pan Mass Challenges) and enjoys skiing with friends and family.

Anne Jacoby

As Healthcare Advisor at Healthassist, Anne works to develop strong, supportive, and collaborative partnerships with clients, their families and the interdisciplinary healthcare members who care for them.

With a healthcare career spanning more than 25 years, Anne has worked as a healthcare advisor, private case manager, legal nurse consultant, supervisor of home healthcare teams, critical care nurse clinician, and an administrator in a variety of academic settings. She has also published in refereed nursing, medical and healthcare journals and presented at numerous symposiums from the local to national level.

Taken together, Anne’s tenure and experience give her an awareness of the challenges we all face in navigating an increasingly complex healthcare system.

Anne received a Ph.D. in Nursing from Texas Woman’s University and a BSN and MSN from the University of Nebraska College of Nursing. She also obtained certification as a cardiovascular nurse specialist from the Methodist Hospital (Houston, TX), and is a Dementia Care Specialist. Her memberships include Sigma Theta Tau (Nursing Honor Society), the National Association of Healthcare Advocacy Consultants and the Massachusetts Advocates of Health Care Advocates.

Rene Duval

As Healthassist’s Business Manager, Rene is responsible for overall client support and the smooth operation of the firm.  Drawing on her experiences across a broad range of positions and industries, Rene is an expert troubleshooter, with a knack for uncorking bottlenecks and solving problems, whether technical, personal or somewhere in-between.

Rene has a graduate certificate in Business Administration from Salem State University and a BS in Organizational Management from Daniel Webster College in Nashua, New Hampshire.

Diane Reilly

A Healthcare Advisor specializing in Medicare and insurance-related issues, Diane provides education, enrollment and ongoing support to Healthassist clients. She is particularly skilled at simplifying the complexities of insurance as well in helping individuals transition easily to Medicare coverage.

With a career spanning more than 35 years, Diane’s experience includes positions in Consumer Protection with both the Massachusetts office of the Attorney General and the Board of Registration in Medicine.  She worked in the health insurance industry for over ten years and prior to joining Healthassist, served as a Medicare Educator for the patient population of a large group medical practice. 

Diane received her BA in English and History from Atlantic Union College. She is a member of the National Association of Health Care Advocates.

Jennifer May

As a Healthcare Advisor specializing in Insurance, Jennifer provides education, enrollment, and ongoing support to assist clients with navigating both Medicare and Open Market health insurance plans. She is particularly skilled at simplifying the complexities of these processes.

With a career spanning more than 25 years, Jennifer worked in the health insurance industry for over twenty of those years, specializing in Medicare and Commercial insurance policies and processes. Her experience includes roles in provider relations and patient advocacy.

Jennifer has a BS in Healthcare Administration from Grand Canyon University in Phoenix, Arizona.